Aug 3, 2018

Uber 911

Recently Uber added a direct way for riders in the US to call 911 within its app. The emergency button is located in a new “safety center” menu accessible from the app’s home screen. It provides riders a quick way to contact first responders in the event that something goes wrong during their trip.

To dial 911, riders swipe up on the safety center icon, then tap '911 assistance'. They will then be asked to confirm they intended to dial 911 before the call is put through to emergency dispatchers.

It also announced a 911 integration pilot in a few markets that allows a rider’s location and trip details to be automatically sent to a 911 dispatcher. Location sharing is being tested in Denver, Colorado; Charleston, South Carolina; Nashville, Tennessee; Chattanooga, Tennessee; and Naples, Florida.