Apr 26, 2019

Kohl's Accepts Amazon Returns

Kohl’s announced that it will start accepting Amazon returns at all 1,150 of its stores starting in July 2019. There is no extra charge for the service.
Kohl’s and Amazon started experimenting with a collaboration on brick-and-mortar returns back in 2017, allowing customers to take back items purchased on Amazon even if those items were already out of their Amazon shipping boxes.
Kohl’s CEO Michelle Gass explained in a press release that the partnership with Amazon, called 'Amazon Returns', is “delivering innovation,” and perhaps more importantly, driving traffic to Kohl’s stores.
The announcement from Kohl’s is careful to note that the company will only accept “eligible” returns, which means that you cannot return things you bought on Amazon from a third-party. If your item was sent from an Amazon warehouse, you are probably safe to return it, but you must double-check by heading to the Amazon Returns Center online.

Kohl’s started carrying Amazon products in over 200 stores last month, including the Amazon Fire tablet, Fire TV, Amazon Echo, the Echo Dot, and the Echo Show.

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