RootMetrics gathered data on the four major
cell phone providers—Verizon, Sprint, AT&T, and T-Mobile to
see which one had the best overall performance. They tested
call, data, and text reliability in all 50 states and across 125
of the most populated metropolitan markets. Sprint consistently
fell behind the other carriers in all metrics. Verizon came out
on top, T-Mobile took second place, and AT&T came in third.
In a similar study,
J.D. Power collected data from over 30,000 customers on call
quality, data quality, and texting for the major carriers in six
regions. Sprint came in last in all of the regions except for
the Southeast, where it tied for last with AT&T.