FedEx Facts

FedEx is very busy, especially during the Holidays. Normally, an average of 13 million packages are delivered daily.

FedEx Express and FedEx Ground are actually two separate entities. Most of the routes for Ground are contracted out to save money. People can purchase the routes from FedEx and then hire their own drivers. While that should not affect the consumer, sometimes people are upset that Express employees cannot pick up Ground packages. Ground drivers tend to handle the larger, heavier items that are not being sent overnight.

FedEx's general tracking services rely mostly on barcodes, barcode scanners and a Web interface that customers can access. With such access, a customer can follow a package from scan point to scan point, either via a tracking, invoice or purchase order, or customer account number.

Many Express Ground trucks are not loaded with GPS or other high-tech distractions. The company provides turn by turn maps for each package. Some Ground drivers provide their own GPS equipment. FedEx drivers get automated delivery information and can have it sent to their own GPS device.